Privacy Statement for Epson ePOS SDK Developers

Thank you for visiting Epson ePOS SDK Developers Support Website (the "Site").

If you wish to inquire about development with the SDK, you can inquire on the Site. And, when releasing an iOS application for Bluetooth models on the App Store, you will need to submit the application information to Apple in accordance with the MFi program. On the Site, we ask you to enter personal information in order to provide two services (the “Services”) below.

1. Inquires

You can ask questions about SDK and we will answer.

2. MFi program

We will communicate with Apple for your application.

The personal information which Epson holds (and will hold in the future) about you is:

• Information that you have provided (and may in the future provide) to Epson in connection with the Services (basic information about you and your POS Printer device).
• Information about the application you are developing (or developed).
• Information gathered from Epson’s own systems about your use of the Services and about Epson’s interactions with you. This includes information gathered through cookies* and other similar tools.

Epson does not require you to give any personal information to make use of the Services other than those items highlighted in bold within the list of the personal information which may be held by Epson (shown at the end of this notice).

The primary purpose for which Epson will use this information is to deliver the Services. The legal basis for Epson’s processing of personal information for the Services is needs for the legitimate business interests of Epson. The basis for any additional information provided voluntarily is your consent. You have the right to withdraw that consent at any time. You can do this by request from the inquiry form.

An ancillary purpose is to enable Epson better to understand how customers use their devices in order to further develop and refine Epson’s products and services. When used for this purpose the data is aggregated and anonymised. Epson is not seeking to track how you as an individual use the Services. The legal basis for this is that the information is necessary to enable Epson’s legitimate business interests. If, in the future, Epson wishes to process your data for some other purpose it will first provide you with information about that other purpose. We will also notify you if other information in this notice changes.

“Epson” (the controller of the information) is :

Seiko Epson Corporation
Printing Solutions Operations Division
80 Harashinden, Hirooka, Shiojiri, Nagano-ken, Japan
E-mail: BS-MFi@exc.epson.co.jp

Epson’s European representative is :

Epson Europe B.V.
Personal Data Administration
Azië Building, Atlas Arena,
Hoogoorddreef 5, 1101BA Amsterdam Zuid,
The Netherlands
E-mail: EDPO@epson.eu

Epson will not perform automated profiling.

Epson will hold your personal data for one year after closing your case. After the time the data will be anonymised.

Epson uses third parties (within Japan) to perform some processing activities on its behalf. ‘Processing’ refers to anything Epson does with the information about you including gathering it, holding it, using it and disclosing it. Some or all of your personal data may be disclosed to them, but they are only permitted to use the disclosed data for the purposes for which Epson holds your data and in accordance with Epson’s directions.

In addition to third party processors, Epson may disclose limited personal data about you (your name, contact details and registered products) to Epson group companies within Europe so that they are aware of who within their sales territories have purchased POS Printer devices and are using the Services. However, they will not send any electronic marketing communications to you unless you have consented to this.

Epson is based, and operates the Services, in Japan. By entering information into the Services website, you are transmitting your data to a country outside the EU. Epson will not transfer any of your data to any other country outside the EEA.

If you are an individual resident within the EEA, Epson is subject to the legal requirements contained in the EU GDPR. As a “data subject” you have statutory rights to request from Epson access to and rectification or erasure of personal data or restriction of processing concerning yourself or to object to processing as well as the right to data portability and the right to lodge a complaint with a supervisory authority.

Epson’s European Data Protection Officer may be contacted by writing to “The EDPO, Epson Europe B.V. Azië Building, Atlas Arena, Hoogoorddreef 5, 1101BA Amsterdam Zuid, The Netherlands” or, using E-mail: EDPO@epson.eu

Details of the categories of Personal information provide by you which may be held by Epson.

Those items highlighted in bold text must be given in order to use the Services:

Information you entered on the inquiry:

• Contact Name
• Email Address
• Company Name
• Printer
• OS Type
• Name of application
• App's objective and main features
• Consultation and inquiry details inquiry

Information you entered for the MFi Program:

• Contact Name
• Email Address
• Company Name
• Printer
• Name of application
• Application version
• Bundle Identifier The unique CFBundleIdentifier that specifies this application
• Brand name owned company
• A new app or an update to an existing application
• A general functional overview and its key features

Epson also collect statistical information about your visits to or use of the Epson Connect site. Epson uses logs, IP address, User-Agent header, First-party cookie and Session cookie.