Supply Chain CSR

Conflict Minerals

Conflict Minerals Action Policy

Epson's procurement policies are designed to develop mutually beneficial trusting relationships with Epson's business partners around the world based on the concepts of fairness, coexistence, transparency, and co-prosperity. Epson has thus committed itself to exercising high ethical standards and a social conscience, and Epson has declared that Epson will conduct its procurement activities in strict compliance with both the letter and spirit of laws and regulations in every country and region in which Epson operates.

Epson considers the conflict minerals problem to be a major issue in terms of socially responsible procurement. Consequently, Epson does not use conflict minerals, as they are tied to human rights abuses, environmental destruction, and the funding of armed groups in the Democratic Republic of the Congo (DRC) and adjoining countries.

Epson takes the actions below to exclude conflict minerals from Epson products.

  1. Epson asks its suppliers to read and follow the Epson Group Procurement Guidelines and the Epson Supplier Code of Conduct.
  2. Epson is not required to report to the US Securities and Exchange Commission the use of conflict minerals, as defined in the final rules of Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act ("Dodd-Frank Act"). However, Epson do survey its supply chain using a tool provided by the Responsible Minerals Initiative (RMI, formerly known as the CFSI), a group that is working with enterprises to promote responsible mineral procurement.
  3. To ensure that minerals are procured only from smelters and refiners that have been found to be compliant with the Conflict-Free Smelter (CFS) Program of the RMI, Epson asks smelters and refiners to obtain proof of compliance via the supply chain.

Conflict Minerals Survey Program

To conduct practical and appropriate surveys throughout Epson's entire supply chain to check that Epson products are free from conflict minerals traced back to armed forces, Epson established the Epson Group Conflict Minerals Survey Guidelines as internal standards. These guidelines are based on Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas issued by the Organization for Economic Co-operation and Development (OECD).

Epson conducts surveys using the Conflict Minerals Reporting Template (CMRT) provided by the RMI to check for conflict minerals (tin, tantalum, tungsten, and gold), identify refiners on its supply chain, and confirms and assess the status of supplier initiatives related to conflict minerals. Epson then implements measures based on risk level.

Epson also use socially responsible procurement supplier briefings and various other opportunities to promote understanding of Epson policies, request initiatives to improve survey accuracy, and share information on conflict minerals response trends. Epson will continue working with suppliers to eliminate conflict minerals that are tied to armed forces.

Major Past Initiatives


Epson added a clause concerning responsible mineral procurement to the Epson Supplier Code of Conduct and began requesting cooperation from suppliers.


Epson set up a cross-organizational Conflict Minerals Review Committee made up of personnel from all Epson's operations divisions and from the procurement departments of Epson Group companies. Organization and administrative oversight is provided by the Seiko Epson Head Office department that supervises socially responsible procurement. Under the direction of the Committee, Epson has switched from a passive to a proactive approach to conflict minerals surveys. Epson used CMRT forms to conduct conflict minerals surveys for all major products from each business segment.

FY2014 - FY2016

Expanded scope of procurement surveys to all production materials, collected survey responses from a total of 2,000 companies. At supplier briefings, Epson provided CMRT explanations and requested improvements to survey accuracy. Through response analysis and due diligence, Epson improved results, collection rate, and CFS rate each year.

FY2017 Action Items and Results

FY2017 Results

FY2017 Action items FY2017 Results
Status of conflict minerals surveys Targets:
  • 100% surveys conducted
  • 100% surveys collected
  • Surveyed 411 companies and collected responses from 388 companies (collection rate of 94%)
  • Review and consolidation of smelters resulted in reduction in number of identified smelters, but CFS as a % of identified smelters increased to 80%.
Number of identified smelters 298 314 312 146 41 79 46
Number of CFS-certified smelters*1 211 243 249 100 39 70 40
CFS as a % of identified smelters 71% 77% 80% 68% 95% 89% 87%
Survey sheet recovery rate 99% 95% 94% - - - -

*1 For information regarding the details of the smelters we have been able to identify, please contact your local Epson sales company:

Partnerships with External Organizations

Epson joined the Responsible Minerals Trade Working Group of the Japan Electronics and Information Technology Industries Association (JEITA) and is taking part in an industry collaboration to improve supply chain conflict minerals surveys.