Supply Chain CSR
Communication and Training
Communications with Suppliers
Annual Supplier Conference
In addition to its commitment to delivering quality products, Epson believes that maintaining human rights, labor standards and environmental conservation throughout its entire supply chain is an important part of its corporate responsibility. Epson therefore considers all suppliers as important business partners.
At an annual supplier conference, we explain our procurement policies. At the conference held in April 2019, we provided a general overview of our business situation and strategies, explained our initiatives and procurement policies, and asked for suppliers' understanding and cooperation in improving quality, reducing costs, keeping strictly to appointed delivery dates, participating in CSR initiatives, promoting business continuity plan, and reducing environmental impacts.
We consider annual supplier conferences to be valuable opportunities to capture supplier feedback. We host a separate social gathering to foster communication between suppliers and the Epson executive team, including the president of Seiko Epson.
Supplier Conference for CSR
At annual CSR procurement supplier conference (since 2016), we explain our CSR procuring activity and request to the supplier. In 2018, a lot of suppliers attended the CSR procurement supplier conference in various Epson manufacturing site such as Japan, China, and Indonesia.
In the conference, we request to comply the Sustainable procurement policy and the Epson Procurement Guideline. And we explain the guidance for self-assessment (SAQ) of CSR detail evaluation and emergency response capabilities. In 2018, we introduce Environment SAQ as a basic supplier evaluation to reduce the environmental impact of products. We also ask to strengthen emergency response capabilities and conduct in each supplier.
|Area||Total number of attended companies||Rate of attendance*1|
|Target of critical supplier attendance*2||FY2020 100% (Worldwide)|
*1 Rate of attendance = Number of attendance / Invited suppliers
*2 Target of critical supplier attendance: Rate = Number of attendance / Critical suppliers
The Epson Group's Management Philosophy champions respect for the individual and teamwork. Principles of Corporate Behavior, meanwhile, outlines conduct for creating a corporate culture by fostering employee independence and confidence through professional development. We believe it is particularly important to understand legal and other requirements to ensure compliance and sustainability in procurement. Epson thus provides general procurement training for all employees, as well as courses tailored to the needs of procurement staff.
Basic Procurement Training
Procurement compliance seminar
|Procurement compliance seminar||Achieved rate by persons||102%||97%||92%|
|Procurement compliance seminar||
||New procurement staff||Target|
|Procurement compliance seminar (updated)||
||Procurement staff, every 5 years||Target|
Basic online course
||All Epson personnel, staffing agency employees, and other partners||Achieved rate by persons|
CSR Procurement Professional Training
|Sustainable procurement seminar||General training in sustainable procurement, by an independent consultant||
|Sustainable procurement seminar||Introduction to sustainable procurement, by an independent consultant
(The basics of responsible procurement and detailed guidance for self-assessment questionnaires)
|Worker interview training||Training for supplier audits, especially worker interviews (Lecture and workshop)||
|CSR internal audit training||Training for conducting CSR audits
(Lecture and workshop)