Stakeholder engagement*1 is an important bridge that connects Epson with its stakeholders. Epson is building trusting relationships by providing all stakeholders with the accurate and unbiased information they need and by using feedback from them to help steer Epson's business activities.
Our primary stakeholders are the customers who use Epson products and services, shareholders and investors who directly influence our operations, local communities, suppliers, and our employees.
*1 Communication between companies and their stakeholders. Engagement enables companies to understand the interests of stakeholders and influences the companies' operations and decisions.
Stakeholder Engagement Initiatives
|Stakeholder||Engagement objective||Main actions|
|Customers||To create products and services that delight customers and earn their trust|
|Shareholders & investors||To build strong communication that leads to effective business operations and helps investors make decisions|
|Local communities||To foster mutually beneficial relationships with local communities in countries and regions where we operate through programs rooted in those communities|
|Suppliers||To build good partnerships based on mutual trust and the principles of fairness, coexistence and co-prosperity|
|Employees||To create a working environment that contributes to job satisfaction|