Epson's CSR and SDGs

Epson's CSR

Epson has been helping to solve various social issues by delivering unique value through innovative and creative products and solutions. Our mission is to build stakeholder trust as we grow and prosper with communities and to help create a better world. We consider any action designed to realize Epson's Management Philosophy to be a CSR activity.

In addition to ensuring compliance, observing corporate ethics, and fulfilling our responsibilities at a level that exceeds what society requires, we will fully demonstrate our unique creativity in CSR by creating value through the products we develop and manufacture. In 2017, Epson developed a materiality matrix that identifies key CSR themes, such as environmental issues, respect for human rights, human resources development, and governance. We will use this matrix to guide and strengthen our CSR activities and to help make the world a better place as we seek to become an indispensable company.


Management Philosophy, Principles of Corporate Behavior, and CSR Activity

Established in 2005 and applying to the entire Epson Group, Principles of Corporate Behavior spells out principles of conduct for realizing the goals of Epson's Management Philosophy. In 2017, we updated Principles of Corporate Behavior in response to the latest societal requirements.

Epson will fulfill its social responsibility by aspiring to live up to the principles below based on "trust-based management," a concept that underlies Epson's Management Philosophy.

CSR Guided by International Standards

At Epson, we have closely aligned our Principles of Corporate Behavior with internationally recognized standards to help ensure that we serve the role that society expects of us. Epson also understands and respects the laws and regulations in the countries and regions in which it operates.

  • The United Nations Global Compact
  • The OECD Guidelines for Multinational Enterprises
  • The Keidanren Charter of Corporate Behavior
  • ISO 26000
  • The Sustainable Development Goals (SDGs)
  • The RBA Code of Conduct
  • ILO Core Labour Standards

Key CSR Themes

To reach the goals stated in our Management Philosophy and to become an indispensable company, we believe it is important to identify issues that should be addressed and to solve them through our business activities.

In 2017, Epson selected CSR themes, taking into account social issues defined by ISO 26000 and other sources. We evaluated them from both our perspective and a social perspective, and prioritized the key themes in the "Key CSR Themes" matrix.

To help ensure that our activities are effective, we specified action items and targets (KPI) for each key CSR theme. We will periodically revise the key CSR themes and action items based on feedback from stakeholders and will systematically drive continuous improvements.

CSR Stakeholder Dialog

Epson conducts dialogue with stakeholders continuously to improve the quality of CSR activities.

Back number

Global Compact Network Japan Annual Symposium

Masayuki Kawana, Seiko Epson director and head of the CSR Management Office, took the stage for a panel discussion titled “Human Capital Development in the SDG Era” at a symposium held on February 28, 2019, to commemorate the 15th anniversary of the founding of the Global Compact Network Japan (GCNJ).

During the panel discussion, speakers shared their knowledge and views on the topic of human capital development in the SDG era.

Mr. Kawana spoke about the necessity of meeting a wide range of social needs and continuously creating value to make Epson an indispensable company for the society. He described how Epson fosters an inclusive culture that engenders mutual respect and maximizes the abilities of its diverse human capital while working toward achieving a long-term corporate vision of driving progress on select SDGs.

This was followed by a passionate discussion about topics such as the necessity of having exceptional, innovative human capital given the urgency of addressing the SDGs, actions that can be taken to actually develop human capital, and expectations for other sectors.

Environmental Engagement in Hino

Seiko Epson invited eight people from the Hino City Environmental Department, the Hino City Environmental Planning Council’s CO2 Group, and private business to discuss CSR and environmental actions. The discussion was held at Seiko Epson’s office in Hino, a city in the Tokyo metropolitan area. Seiko Epson explained its CSR initiatives and the environmental actions being taken at the Hino Office. The guests were then shown Epson’s PaperLab A-8000 dry process office papermaking system and an LX-10000F high-speed linehead inkjet multifunction printer. T The guests were surprised by the speed of paper production and the speed of the printer. They also offered thought-provoking ideas and expressed confidence in the company.

Their feedback will be used to improve Seiko Epson’s future CSR and environmental actions.

CSR Organization

Epson's CSR Management Office has a direct reporting line to the company president. The director of the office is a member of Seiko Epson's board of directors. He has overall responsibility and authority for the Epson Group's CSR activities.

The mission of the CSR Management Office is to promote CSR activities throughout the Epson Group and to help make Epson an indispensable company by executing a CSR strategy that builds stakeholder trust through business operations that meet the expectations of society.

Epson's CSR Executive Council, which is made up of board members, serves as an advisory body to the president and steers the CSR activities of the global Epson Group. The council also reviews our CSR activities and deliberates action plans for the most important challenges.

The CSR Executive Council has set up a CSR Management Committee to discuss and study CSR-specific issues. The CSR Management Committee, which is made up of general managers from functional supervisory departments, reports and appeals its findings to the CSR Executive Council. CSR management office serves as the secretariat for the CSR Executive Council and the CSR management committee.

Under the control of the CSR Director, the CSR Management office and the CSR Management Committee are responsible for the execution of business related to CSR activities.

Back Number

CSR Stakeholder Dialog 2018