Epson's CSR and SDGs

What Is Epson's CSR?

Epson has been helping to solve various social issues by delivering unique value through innovative and creative products and solutions. Our mission is to build stakeholder trust as we grow and prosper with communities and to help create a better world. We consider any action designed to realize Epson's Management Philosophy to be a CSR activity.

In addition to ensuring compliance, observing corporate ethics, and fulfilling our responsibilities at a level that exceeds what society requires, we will fully demonstrate our unique creativity in CSR by creating value through the products we develop and manufacture. In 2017, Epson developed a materiality matrix that identifies key CSR themes, such as environmental issues, respect for human rights, human resources development, and governance. We will use this matrix to guide and strengthen our CSR activities and to help make the world a better place as we seek to become an indispensable company.

Management Philosophy

Management Philosophy, Principles of Corporate Behavior, and Epson's CSR

Established in 2005 and applying to the entire Epson Group, Principles of Corporate Behavior spells out principles of conduct for realizing the goals of Epson's Management Philosophy. In 2017, we updated Principles of Corporate Behavior in response to the latest societal requirements.

Epson will fulfill its social responsibility by aspiring to live up to the principles below based on "trust-based management," a concept that underlies Epson's Management Philosophy.

Principles of Corporate Behaviour

Key CSR Themes (Materiality)

To reach the goals stated in our Management Philosophy and to become an indispensable company, we believe it is important to identify issues that should be addressed and to solve them through our business activities.

In 2017, Epson selected CSR themes, taking into account social issues defined by ISO 26000 and other sources. We evaluated them from both our perspective and a social perspective, and prioritized the key themes in the "Key CSR Themes (Materiality)" matrix.

To help ensure that our activities are effective, we specified action items and targets (KPI) for each key CSR theme. We will periodically revise the key CSR themes and action items based on feedback from stakeholders and will systematically drive continuous improvements.

Key CSR themes (Materiality matrix)

CSR Stakeholder Dialog

Dialog with the Sustainable Management Forum of Japan

We meet with various stakeholders to help ensure that our CSR activities are aligned with the needs of society. In April 2018, we welcomed representatives from the Sustainable Management Forum (SMF) of Japan, a nonprofit organization, to Seiko Epson to teach us about what they look for, as members of a business sustainability evaluation committee, when evaluating sustainability based on prepared guidelines. Epson's CSR activities were also discussed based on the Epson Group's Integrated Report and Sustainability Report.

Discussions covered a wide variety of topics, with Epson explaining its current CSR activities and the SMF explaining recent business risks and opportunities related to SDGs.

The SMF recommended that we strengthen our efforts to instill our corporate philosophy and corporate culture throughout the global Epson Group and supply chain, make it a point to provide easy-to-understand information that is written for the target audience, and release useful, timely corporate information to ESG investors.

We will act on the SMF's recommendations to reinforce our CSR activities.

(From the left rear) The Sustainable Management Forum of Japan's Masuhiro Kinugawa, Nobuyuki Kimata, Kyoji Okamoto, Michihiko Suzuki, Harunaga Nakamura, and (in the front row) Seiko Epson employees

CSR Organization

Epson's CSR Management Office has a direct reporting line to the company president. The director of the office is a member of Seiko Epson's board of directors. He has overall responsibility and authority for the Epson Group's CSR activities.

The mission of the CSR Management Office is to promote CSR activities throughout the Epson Group and to help make Epson an indispensable company by executing a CSR strategy that builds stakeholder trust through business operations that meet the expectations of society.

Epson's CSR Executive Council, which is made up of board members, serves as an advisory body to the president and steers the CSR activities of the global Epson Group. The council also reviews our CSR activities and deliberates action plans for the most important challenges.

The CSR Executive Council has set up a CSR Management Committee to discuss and study CSR-specific issues. The CSR Management Committee, which is made up of general managers from functional supervisory departments, reports its findings to the CSR Executive Council.