Communication

Approach

Communication serves as a vital bridge that connects Epson to its various stakeholders, including customers, shareholders, investors, governments, communities, NGOs and NPOs, media outlets, suppliers, students, and employees. Epson provides accurate, unbiased information to all stakeholders in accordance with the Epson Group Communications Regulation. In addition to upholding public order, decency, and morality and maintaining neutrality, Epson refrains from discrimination in any form, including but not limited to discrimination based on gender, age, national origin, ethnicity, race, religion, or social standing. Our communications respect the individual and cultural diversity and aim to earn the trust of people throughout the world.

Epson practices both marketing communication (conveying the value of our brand, products, and services) and corporate communication (conveying the value of Epson itself). In both cases, as an open, progressive company, Epson communicates through the mass media and directly to stakeholders to ensure the timely delivery of information on our activities and initiatives, even if it is of a negative nature.


Event Sponsorship and Exhibition

Co-Sponsor and Exhibitor at SB'19*1Tokyo

Seiko Epson was a co-sponsor of the 2019 Sustainable Brands International Conference in Tokyo (“SB’19 Tokyo”), which ran from March 6-7.

President Minoru Usui spoke at a plenary session on the subject of achieving sustainability by practicing the Management Philosophy. During the speech, he stressed the importance of coexistence with communities and the Earth, a philosophy that has guided Epson since its founding. He also presented examples of how inkjet technology contributes to sustainability and suggested ideas that will lead to a revolution in office work and industrial processes.

Several other people from Epson also took the stage during the conference to tell the world about Epson’s efforts to achieve sustainability. The conference was an opportunity to raise brand recognition and network with others.

*1 Sustainable Brands conferences are among the world's largest conferences on the subject of sustainability. Sustainable Brands was launched in 2006 in the United States under the shared recognition that embedding the idea of sustainability in business strategies is essential for enhancing corporate competitiveness and brand value. In FY2018, SB conferences were held in 13 cities in 12 nations around the world.

Link to media interviews about the SB conference (Japanese only) :