New Employees Learn the Secrets of Manufacturing

Wielding a saw and without saying a word, young Epson employees focus intently on cutting off a chunk of an iron bar. What could they be doing?


Actually, this is a scene from Epson's new employee training. The latest additions to Epson's workforce are learning about making a living by through hard physical work, and also the fundamentals of work safety. They are experiencing first-hand that metal is a material that can be ground down and cut. It might seem like a simple task at first glance, but these new employees will have learned a lot after a day of sawing.

Epson, a leading printer and projector manufacturer, includes ten days of practical training in monozukuri, or the art and science of manufacturing, as part of its training program for new employees. All new employees, including those who will not work in manufacturing, participate in the training.

In this article we take a look at the training program and Epson's devotion to manufacturing.

Epson believes one of its greatest strengths lies in its manufacturing capability. This capability combines the compact, energy-saving and high-precision technologies developed for products with the technical skills acquired by conducting its own volume production. Superior technologies allow Epson to develop cutting-edge products that surprise and delight customers, while superior technical skills make it possible to deliver these high-quality products to customers in a reliable manner.

In order to continue delivering products that offer value for customers, these technologies and technical skills must be continuously refined as they are passed on to the next generation of workers. With manufacturing sites located across the globe, it is imperative that Epson hones these skills and passes them along.

Epson's sincere devotion to the art and science of manufacturing is readily apparent in the practical training component of the new employee training program. The spirit of manufacturing has been inherited by successive generations as part of Epson's DNA. Epson wants its new employees to feel this with their minds and bodies-not just study it in a book.

New employee training program

Printer disassembly and assembly


Employees gain first-hand experience in assembling a printer. Inkjet printers are Epson's mainstay business, and this training gives the new employees a basic understanding of the structure of a printer while also teaching them about the basics of work, including QCD (quality, cost, delivery) and efficient manufacturing.

Wristwatch disassembly and assembly


Epson began as a watchmaker in 1942. New employees deepen their understanding of the company by disassembling and reassembling a watch to get a feel for Epson's strengths of compact, energy-saving, and high-precision technologies. New employees also receive guidance from one of Japan's few contemporary master craftsmen.

Production control


In this training, employees pretend they are working in a ballpoint pen factory and pursue efficient disassembly, assembly and inspections. They learn about the importance of working in a team and about production line streamlining and the basics of cost and profit.