Featuring fast, quiet printing and copy functionality: Epson's first hybrid printer
Printing method: Receipt: Thermal line printing; Slip: Nine-pin serial impact dot matrix
Fonts: Receipt: 9 x 24 / 12 x 24 / 24 x 24
(Japanese characters); Slip: 7 x 9 / 9 x 9 / 16 x 16 (Japanese characters)
Number of print columns: Receipt: 56 / 42 / 21 (Japanese characters) columns; Slip: 88 / 66 / 44 (Japanese characters) columns
Interface: RS-232C, bidirectional parallel, RS-485 (optional)
Printing speed: Receipt: 16.5 lines / second; Slip: 311 / 233 / 45 characters / second
Copies: Original (1 sheet) + 4 sheets
Optional equipment: MICR reader (magnetic ink character recognition function for checks)
Dimensions: (W) 252 x (D) 331 x (H) 201 mm
Weight: Approx. 6.5 kg
Equipped with both thermal and impact-dot-matrix printers, the TM-H5000 was Epson's first hybrid printer. Appearing on the market in 1996, it conquered the market by surpassing its competitors' offerings from the perspectives of both ease of use and reliability.
Having achieved the status of a top brand in the market for PC-POS printers thanks to the success of the TM-930, which went on sale in 1990, Epson busied itself planning ever more innovative products. Guiding the company's efforts, as it filled out its product lineup, were the concepts of greater intelligence and high added value.
As demand for PC-POS printers with high-speed processing grew, the thermal printer made its appearance. Combining the thermal printer's high-speed printing and the impact-dot-matrix printer's ability to print multiple copies, the TM-H5000 was employed by leading American retailer Sears Roebuck & Co., which had previously used the TM-930 for its PC-POS printing needs, and had appreciated its great reliability. With this foothold established, the TM-H5000 quickly proliferated throughout the market.