Sustainable Procurement

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Bringing CSR to the Supply Chain

Epson shares its corporate social responsibility values and objectives with its suppliers as part of an ongoing effort to ensure that suppliers understand the risks associated with the environment, human rights, worker rights, and corporate ethics. This, in turn, minimizes associated risks and establishes a strong relationship of mutual trust.

Starting in fiscal 2008, Epson launched an effort to improve the level of CSR in our supply chain, including detailed evaluations of CSR activities at our suppliers. We report the results of evaluations to suppliers and, if necessary, request improvements. We also conduct on-site audits and other measures to verify the status of improvements.

In fiscal 2012, we focused our efforts on suppliers in the printer business. After requesting improvements at nine suppliers, we conducted on-site follow-up audits to check the status of the improvements.

Compliance Management

Exercising high ethical standards and a social conscience, Epson conducts procurement activities in strict compliance with both the letter and spirit of laws and regulations, both national and international, in every country and region around the world. Training and education is an important part of this commitment.

In Japan, companies in the Epson Group train employees on the laws, regulations, and social norms of various countries and regions around the world to ensure that employees have the required expertise and awareness.

All employees in Japan are required to take the Introduction to Procurement and Subcontracting Law Fundamentals online training courses. Employees directly involved in procurement must successfully complete procurement and compliance management training. As of March 2013, 15,500 employees have been certified. Then, starting in November 2012, we began holding manager procurement compliance training to improve knowledge and understanding of laws and regulations. This training course is mandatory for all managers with decision-making authority.

Kuniko Ito, Production & Trade
Management Department

Kuniko Ito, who is in charge of the training course, says of the training, "We try to improve employee awareness of compliance as part of our corporate social responsibilities. As a result, employees are starting to take an even more serious approach to compliance."