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Believing that energetic employees who are healthy of body and mind, and a safe, secure, and clean environment are essential to corporate health, Epson carries out occupational safety and health programs at its sites around the world.

The core component of this effort is the New Epson Safety & Health Program (NESP). Covering safety, health, and fire/disaster prevention, NESP is based on an occupational safety and health management system (OSHMS) that conforms to International Labour Organization (ILO) guidelines. Based on the principle of self-sufficiency, Epson aims to raise the level of safety and health management at all of its business sites so they become self-sustaining.

Basic Concept of NESP

Occupational Injury Accident Frequency (Japan)

Global Initiatives and Self-Sustaining Activities

General Safety and Health Controller Meeting

Every six months, general safety and health controllers from Epson business sites and affiliates throughout the world come together for the General Safety and Health Controller Meeting and reaffirm their responsibilities. Participants give presentations on the activities taking place at their business sites to encourage best practices and self-sustaining activities.

Manufacturing affiliates in the China region, which has a high concentration of large-scale production sites, hold their own Safety and Health Controller Meeting every quarter. The controllers share information on common issues, discuss important actions such as legal compliance specific to China, and make sure their safety and health activities are in step at all of their business sites.

Safety Management at Suppliers

Safety inspection at a supplier (Philippines)

Epson checks the safety management systems in place at suppliers and suggests ways to mitigate problems and risks in line with Epson Group safety guidelines. After suggesting improvements, the person in charge of safety at a local affiliate provides ongoing assistance to the supplier in order to reduce procurement risks.

Raising Employee Awareness

CASE:Training at EPI

Prize drawing for safety proposal award at EPI

Epson Portland Inc. (EPI) runs its own NESP-related improvement proposal program. Every year, it holds an event where employees who proposed ideas can win stationery and other prizes. This program encourages employee involvement in NESP.

Maintaining Mental and Physical Well-being

Epson's employee health management program is an important part of its NESP activities.

In Japan, Epson established a mid-range plan titled "Healthy Epson 21." This plan focuses on the key areas of overwork, lifestyle-related illnesses, and mental health to maintain and promote wellness of body and mind while working.

Outside of Japan, Epson subsidiaries and affiliates are always working to promote health as dictated by local industrial safety and health legislation and local conditions.

Building of a Health Management Support System

Top page of the
health management support system

As one means to realize its health management objectives and those of its domestic group companies, Epson developed an online health management support system. The system, which Epson began developing in 2010 and rolling out in stages in 2011, is designed to accomplish three things. First, the system is strengthening self-care by giving employees immediate access to their own health records. Second, it supports the medical staff's ability to more efficiently provide a higher level of care. And third, the system will, in the future, improve the ability of the HR department and management to help safeguard employee health by giving the former information on work restrictions that the company's occupational physicians have prescribed for employees.

Support for Employees Assigned Overseas

Epson has a support system in place to provide Japanese employees assigned overseas with the same annual health check-ups as those offered in Japan. They also have access to the online health management support system and telephone and e-mail access to health guidance and counseling. Occupational physicians and nurses visit overseas affiliate companies in Southeast Asia and elsewhere once every three years to check on the health of employees and their families. In the 2013 fiscal year, the medical team visited Hong Kong, China (Shenzhen), Thailand, Malaysia, and India.

With a global health support desk that was launched in fiscal 2012, Epson continuously tries to ensure that employees assigned overseas, regardless of company or location, have equal access to health-related information and service.

Mental Health Initiatives

In fiscal 2010, Epson established a new employee mental health program that emphasizes prevention and relapse avoidance.

Atsushi Osato
Hino Office Occupational Physician,
Epson Group Associate Chief
Occupational Physician

From fiscal 2012 through fiscal 2013, the company carried out a major reorganization in Japan that led to the reassignment of a large number of employees. During the reorganization, the health management staff and HR department explored strategies to ease the transition for certain employees. One of the strategies employed was individual counseling, which the health management staff provided to help safeguard the physical and mental well-being of transitioned employees. Atsushi Osato, an occupational physician who has long been involved in supporting the health of reassignees, said, "Employees who leave familiar jobs after many years to take up new work challenges are exposed to a great deal of physical and mental stress. The key is to know how much follow-up they require to maximize their abilities in the new position. We have to keep a close eye on their health to head off any health problems before they develop."

Health Management Programs at EPSZ

Interviewing workers

Interviewing workers

In September 2013, China-based Epson Precision Suzhou Co., Ltd. (EPSZ) launched a team based on the plan of FY2013 NESP activity to promote mental and physical health. The team is conducting activities to promote wellness by relieving personal and work-related stress.

The team conducted interviews and questionnaires with employees in advance of the activities. In interviews workers were asked about things such as fatigue experienced when performing repetitive tasks and work that requires them to be in a cleanroom or stand for long periods of time. In questionnaires employees were asked about their satisfaction with their jobs, benefits, and so forth. They were also asked about stress and the state of their physical health.

A variety of actions were taken in response to the results of these surveys. For example, EPSZ held a seminar and put up posters to raise awareness of wellbeing. The reading book corner and the television stations were set up as a place for employee's rest and relax. The company also planned a walking event and a day trip around Suzhou for employees who did not return to their ancestral homes during Chinese New Year.

Monitoring the health of personnel exposed to PM 2.5 air pollution in China

Serious air quality problems in China were widely reported in fiscal 2013. Air containing particulates measuring less than 2.5 micrometers in diameter (PM 2.5) are a health concern particularly for persons who have a history of asthma, COPD (chronic obstructive pulmonary disease), or cardiac disease.

As part of efforts to provide health-related support to personnel posted overseas, Epson sent an occupational physician to Beijing, Tianjin, Shanghai, Suzhou and Wuxi in 2013 to assess the situation on the ground. The physician interviewed personnel, checked their living environments, and assessed the state of their health. Fortunately, none had suffered impaired health. In addition, Epson exercises due caution when deciding whether or not to send an employee who has a history of cardiopulmonary medical conditions such as those above to a post in China. This includes giving the employee a medical checkup and asking for an opinion from the employee's primary physician. Epson also takes action to help preserve the health of local employees. For example, the company conducts awareness campaigns to alert employees to the health effects of exposure to PM 2.5 and, when air pollution is classified as moderately polluted or worse according to the air quality index (AQI), employees are urged to stay indoors.

Fire and Disaster Prevention

Ayako Yamamoto
Second in Command of Head Office
Fire Brigade

Epson is committed to being an accident-free workplace and contributing to community fire safety. To this end, we have organized independent fire brigades to help protect ourselves and our property. The last working day of every August is Epson Disaster Prevention Day. On this day, Epson Group companies conduct fire and disaster drills. One of the drills is used to test our emergency communication systems, which we have in place to confirm employee safety and determine the extent of damage in the event of a wide-scale disaster.

Ayako Yamamoto, second in command of the Head Office Fire Brigade, talks about the activities of the fire brigade. "The fire brigade holds regular drills so we can learn about putting out fires, discipline, and disaster prevention. This also gives us the chance to interact with people from other departments. It is an incredible experience."