Organizational Governance


Declaring a commitment to protecting people, assets, and information in Principles of Corporate Behavior, Epson takes steps to ensure personal security, the security of corporate assets, and the utmost prudence in the handling of information. Epson recognizes the importance of good security practices. Accordingly, we establish and maintain systems to ensure the on-site safety and security of personnel and visitors, carefully control all assets, respect the property of others, and take strict precautions to safeguard personal data and confidential information.

Information Security

Epson's Basic Information Security Policy describes the company's approach to information security and the requirements we must satisfy. Group personnel recognize the importance of information security, and this is reflected in Epson's information security governance and corporate culture.

Basic Information Security Policy

At Epson, each business unit builds and maintains its own information security system based on Groupwide standards. Internal evaluations ensure that the systems and controls at each business unit are evaluated and that information security-related risk management is effective. Senior information security managers from the business units gather to discuss initiatives across the organization and to track progress.

In addition, the information security management systems (ISMS) of Seiko Epson Corporation's Professional Printing Division, IT Division, and Epson Avasys Corporation are certified compliant with ISO 27001, and all three organizations continuously work to systematically improve information security management.

Every year in July, Epson Group companies in Japan observe Information Security Month, a period during which special attention is focused on information security issues. Continuing the theme from 2014, the slogan for Information Security Month in 2015 was "Sustain. Prevent. Defend." We used this opportunity to remind employees about the importance of information security. Online information security training was mandatory for all personnel, including directors, while separate special training was also arranged for mid-level managers. Epson also took steps to raise information security awareness in the wake of a spate of targeted attacks directed at specific organizations, mandating online training and conducting drills in the event of a targeted email attack.

Our information security programs extend globally. In 2015, Epson lifted its level of information security by conducting information security training and support for affiliates in Southeast Asia and China.

Information Security Organization

Personal Data Protection

Epson has sought to strengthen the protection of personal data belonging to customers and employees ever since the Personal Information Protection Act was enacted in Japan in 2005. Epson checks the work flow to verify that personal data is being handled appropriately for IT services that are provided along with products that handle personal data, such as Pulsense heart rate monitors and the M-Tracer golf swing analyzer.

In Japan, both Epson Sales Japan Corporation and Epson Direct Corporation continue to update their PrivacyMark certifications every two years and operate in accordance with the program.

Intellectual Property Protection

Epson protects the rights to its creative technologies so as to support the smooth and ongoing development of its existing businesses and the development and growth of new businesses. These actions ensure that its IP portfolio contributes to corporate earnings. Epson also respect the rights of third parties and implements measures to prevent infringement of those rights.

In 2015, Epson ranked seventh in Japan and 16th in the U.S. for number of patents granted. In addition, the EP-805 series (released in Japan in 2012), inkjet printers designed to provide greater installation freedom to our customers, have an approximately 38% smaller footprint and 40% smaller cubic volume compared to their predecessor, the EP-804 series. In November 2015, Epson received the Nagano Prefecture Governor's Award at the Kanto Region Invention Commendations for a patent for reducing printer size. Epson received the award in recognition of its contributions to the advancement of science and technology and to the development of industry.

Award winners at the Kanto Region Commendation for Invention

Epson Named Among Top 100 Global Innovators for Five Consecutive Years

In November 2015, international information services company Thomson Reuters recognized Seiko Epson for the fifth consecutive year as a "Top 100 Global Innovator" for its efforts in the area of global intellectual property protection. The award ceremony was held at Epson's Hirooka Office in February 2016.

The program identifies the most innovative enterprises and organizations in the world through a series of patent-based metrics including the number of patent applications, success rate, globalization, and influence. Forty companies, including 15 Japanese companies, were named as innovators for five consecutive years. At the award ceremony, Hirofumi Hino of Thomson Reuters said, "It is wonderful for Epson to be selected as one of the world's top 100 innovators. The award is a tribute to people involved in development and intellectual property. I expect you to continue to lead the industry." Toshiya Takahata, Executive Officer of Seiko Epson and general administrative manager of its Intellectual Property Division, said, "I am grateful for the award. It is a testament to the teamwork we have between our development and intellectual property functions. "

Commemorative trophy
Toshiya Takahata, receiving the trophy
from Hirofumi Hino (right)

Links for intellectual property-related activities