Organizational Governance

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Security

Declaring a commitment to protecting people, assets, and information in Principles of Corporate Behavior, Epson takes steps to ensure personal security, the security of corporate assets, and the utmost prudence in the handling of information. Epson recognizes the importance of good security practices. Accordingly, we establish and maintain systems to ensure the on-site safety and security of personnel and visitors, carefully control all assets, respect the property of others, and take strict precautions to safeguard personal data and confidential information.

Information Security

Epson has set forth the basic information security principles and requirements in the Epson Group Basic Information Security Policy. Group personnel recognize the importance of information security, and this is reflected in Epson's information security governance and corporate culture.

At Epson, each business unit builds and maintains its own information security system based on group-wide standards. Internal audits ensure that the systems and controls at each business unit are evaluated and that information security-related risk management is effective. Senior information security managers from the business units gather to discuss initiatives across the organization and to track progress.

Epson also acquires ISMS (information security management system) certification, which complies with ISO 27001, to ensure continuous improvement of its information security management organization. Currently, Seiko Epson's Business Systems Operations Division, IT Division, data centers, and Epson Sales Japan have all been certified and manage information security accordingly.

Epson Group companies in Japan implement a number of awareness-raising initiatives in July, which is designated as Information Security Enhancement Month. The slogan for Information Security Enhancement Month in 2013 was "Sustain. Prevent. Defend." We used this month to remind executives and employees about the importance of information security. Employees and managers learn about information security through online training courses and training programs for managers. The online training program has a participation rate of 100%, including executives.

Information security activities are also being developed at Epson Group companies overseas. In the 2013 fiscal year information security training and support was provided to Epson Group companies in Southeast Asia and China.

Information Security Organization

Information Security Council


Basic Information Security Policy

Protection of Personal Data

Epson has sought to strengthen the protection of personal data belonging to customers and employees ever since the Personal Information Protection Act was enacted in Japan, in 2005. Epson also conducts internal audits to verify that personal data is properly managed.

Finally, both Epson Sales Japan and Epson Direct continue to update their PrivacyMark certifications every two years and operate in accordance with the program.


Intellectual Property Protection

Epson protects the rights to its proprietary technologies to support the smooth and ongoing development of its existing businesses and the growth and commercialization of new businesses. These actions ensure that our IP portfolio contributes to corporate earnings. We also respect the rights of third parties and implement measures to prevent infringement of those rights.


Award winners at the Kanto Region
Commendation for Invention

In 2013, Epson, which ranked 14th in Japan and 16th in the U.S. for number of registered patents, received the Nagano Prefecture (Japan) Governor's Award at the Kanto Region Commendation for Invention in recognition of its contributions to the advancement of science and technology and to the development of industry.


Case study: Seiko Epson Named Among Top 100 Global Innovators in 2013


Seiko Epson presented with
a commemorative
trophy by Thomson Reuters Japan

In October 2013, international information services company Thomson Reuters recognized Seiko Epson for the third consecutive year as a "Top 100 Global Innovator". The program identifies the most innovative organizations in the world through a series of patent-based metrics including overall innovation (patent) activity, success rate, globalization and influence. Companies that make the list are recognized for pushing the envelope with new technologies, protecting their intellectual property, and coming up with inventions that have global influence.