GRI Guidelines and ISO 26000 Compared

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The Epson Group strives to meet international standards for reporting on the socially responsible behavior of the organization. Toward this end, the Epson Group follows the GRI's most recent generation of Sustainability Reporting Guidelines, G4 Guidelines, and the guidelines provided in ISO 26000.1, 2

1 The Global Reporting Initiative (GRI) is an international organization that drafts and promotes international guidelines for sustainability reporting by enterprise.

2 ISO 26000, published in November 2010, is an International Standard that provides guidance on socially responsible behavior for organizations.

G4 Indicator/Metric ISO 26000:2010 CLAUSES Web Page Page in SR2015
GENERAL STANDARD DISCLOSURES
Strategy and Analysis
G4-1 a. Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization's strategy for addressing sustainability. 6.2 Organizational governance Message from Management P5
G4-2 a. Provide a description of key impacts, risks, and opportunities. 6.2 Organizational governance Message from Management P5
Compliance and Risk Management P73
Organizational Profile
G4-3 a. Report the name of the organization.   About Epson P4
G4-4 a. Report the primary brands, products, and services.   About Epson P4
G4-5 a. Report the location of the organization's headquarters.   About Epson P4
G4-6 a. Report the number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report.   Global Network  
G4-7 a. Report the nature of ownership and legal form.   About Epson P4
G4-8 a. Report the markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries).   Global Network  
G4-9 a. Report the scale of the organization, including:
  • ŸTotal number of employees
  • ŸŸTotal number of operations
  • ŸŸNet sales (for private sector organizations) or net revenues (for public sector organizations)
  • ŸŸTotal capitalization broken down in terms of debt and equity (for private sector organizations)
  • ŸŸQuantity of products or services provided
  About Epson P4
Annual Report
G4-10 a. Report the total number of employees by employment contract and gender.
b. Report the total number of permanent employees by employment type and gender.
c. Report the total workforce by employees and supervised workers and by gender.
d. Report the total workforce by region and gender.
e. Report whether a substantial portion of the organization's work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors.
f. Report any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).
6.4
6.4.3 Employment and employment relationships
Annual Report P61
G4-11 a. Report the percentage of total employees covered by collective bargaining agreements. 6.3.10 Fundamental principles and rights at work
6.4
6.4.3 Employment and employment relationships
6.4.4 Conditions of work and social protection
6.4.5 Social dialogue
Labor and Management Initiatives P66
G4-12 a. Describe the organization's supply chain.   Sustainable Procurement P80-85
G4-13 a. Report any significant changes during the reporting period regarding the organization's size, structure, ownership, or its supply chain, including:
  • ŸŸChanges in the location of, or changes in, operations, including facility openings, closings, and expansions
  • ŸŸChanges in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations)
  • ŸŸChanges in the location of suppliers, the structure of the supply chain, or in relationships with suppliers, including selection and termination
  Annual Report P3
COMMITMENTS TO EXTERNAL INITIATIVES
G4-14 a. Report whether and how the precautionary approach or principle is addressed by the organization. 6.2 Organizational governance Organizational Governance P72-79
P22-26
Environmental Vision 2050
G4-15 a. List externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses. 6.2 Organizational governance The United Nations Global Compact P3
P8-9
G4-16 a. List memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization:
  • ŸŸHolds a position on the governance body
  • ŸŸParticipates in projects or committees
  • Provides substantive funding beyond routine membership dues
  • Views membership as strategic
6.2 Organizational governance    
Identified Material Aspects and Boundaries
G4-17 a. List all entities included in the organization's consolidated financial statements or equivalent documents.
b. Report whether any entity included in the organization's consolidated financial statements or equivalent documents is not covered by the report.
6.2 Organizational governance Annual Report  
G4-18 a. Explain the process for defining the report content and the Aspect Boundaries.
b. Explain how the organization has implemented the Reporting Principles for Defining Report Content.
    P3
G4-19 a. List all the material Aspects identified in the process for defining report content.      
G4-20 a. For each material Aspect, report the Aspect Boundary within the organization, as follows:
  • ŸŸReport whether the Aspect is material within the organization
  • If the Aspect is not material for all entities within the organization (as described in G4-17), select one of the following two approaches and report either:
    ––The list of entities or groups of entities included in G4-17 for which the Aspect is not material or
    ––The list of entities or groups of entities included in G4-17 for which the Aspects is material
  • Report any specific limitation regarding the Aspect Boundary within the organization
     
G4-21 a. For each material Aspect, report the Aspect Boundary outside the organization, as follows:
  • ŸŸReport whether the Aspect is material outside of the organization
  • If the Aspect is material outside of the organization, identify the entities, groups of entities or elements for which the Aspect is material. In addition, describe the geographical location where the Aspect is material for the entities identified
  • ŸŸReport any specific limitation regarding the Aspect Boundary outside the organization
     
G4-22 a. Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements.   N/A N/A
G4-23 a. Report significant changes from previous reporting periods in the Scope and Aspect Boundaries.   N/A N/A
Stakeholder Engagement
G4-24 a. Provide a list of stakeholder groups engaged by the organization. 6.2 Organizational governance Communication P94
G4-25 a. Report the basis for identification and selection of stakeholders with whom to engage. 6.2 Organizational governance Communication P94
G4-26 a. Report the organization's approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process. 6.2 Organizational governance Communication P95-100
G4-27 a. Report key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns. 6.2 Organizational governance Communication P95-100
Report Profile
G4-28 a. Reporting period (such as fiscal or calendar year) for information provided.   Sustainability Report P3
G4-29 a. Date of most recent previous report (if any).   Sustainability Report  
G4-30 a. Reporting cycle (such as annual, biennial).   Sustainability Report P3
G4-31 a. Provide the contact point for questions regarding the report or its contents.   FAQ P3
GRI CONTENT INDEX
G4-32 a. Report the 'in accordance' option the organization has chosen.
b. Report the GRI Content Index for the chosen option (see tables below).
c. Report the reference to the External Assurance Report, if the report has been externally assured. GRI recommends the use of external assurance but it is not a requirement to be 'in accordance' with the Guidelines.
  GRI Guideline
(This page)
 
ASSURANCE
G4-33 a. Report the organization's policy and current practice with regard to seeking external assurance for the report.
b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided.
c. Report the relationship between the organization and the assurance providers.
d. Report whether the highest governance body or senior executives are involved in seeking assurance for the organization's sustainability report.
7.5.3 Types of communication on social responsibility    
Governance
GOVERNANCE STRUCTURE AND COMPOSITION
G4-34 a. Report the governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental and social impacts. 6.2 Organizational governance Corporate Governance P72
G4-35 a. Report the process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees.   Annual Report P73
G4-36 a. Report whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body.   Annual Report P73
G4-37 a. Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body. 6.2 Organizational governance Shareholder Information P95
G4-38 a. Report the composition of the highest governance body and its committees by:
  • ŸŸExecutive or non-executive
  • Independence
  • ŸŸTenure on the governance body
  • ŸŸNumber of each individual's other significant positions and commitments, and the nature of the commitments
  • ŸŸGender
  • ŸŸMembership of under-represented social groups
  • ŸŸCompetences relating to economic, environmental and social impacts
  • ŸŸStakeholder representation
6.2 Organizational governance Annual Report P72
G4-39 a. Report whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization's management and the reasons for this arrangement). 6.2 Organizational governance Corporate Governance P72
Annual Report
G4-40 a. Report the nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members, including:
  • ŸŸWhether and how diversity is considered
  • ŸŸWhether and how independence is considered
  • ŸŸWhether and how expertise and experience relating to economic, environmental and social topics are considered
  • ŸŸWhether and how stakeholders (including shareholders) are involved
6.2 Organizational governance Annual Report P72
Corporate Governance
G4-41 a. Report processes for the highest governance body to ensure conflicts of interest are avoided and managed. Report whether conflicts of interest are disclosed to stakeholders, including, as a minimum:
  • ŸŸCross-board membership
  • Cross-shareholding with suppliers and other stakeholders
  • Existence of controlling shareholder
  • ŸŸRelated party disclosures
6.2 Organizational governance Annual Report P72
Corporate Governance
HIGHEST GOVERNANCE BODY'S ROLE IN SETTING PURPOSE, VALUES, AND STRATEGY
G4-42 a. Report the highest governance body's and senior executives' roles in the development, approval, and updating of the organization's purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts.   Annual Report P56
Environmental Management
HIGHEST GOVERNANCE BODY'S COMPETENCIES AND PERFORMANCE EVALUATION
G4-43 a. Report the measures taken to develop and enhance the highest governance body's collective knowledge of economic, environmental and social topics.   Initiatives of Internal Control P75-77
G4-44 a. Report the processes for evaluation of the highest governance body's performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment.
b. Report actions taken in response to evaluation of the highest governance body's performance with respect to governance of economic, environmental and social topics, including, as a minimum, changes in membership and organizational practice.
6.2 Organizational governance    
HIGHEST GOVERNANCE BODY'S ROLE IN RISK MANAGEMENT
G4-45 a. Report the highest governance body's role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body's role in the implementation of due diligence processes.
b. Report whether stakeholder consultation is used to support the highest governance body's identification and management of economic, environmental and social impacts, risks, and opportunities.
6.2 Organizational governance Annual Report P73
G4-46 a. Report the highest governance body's role in reviewing the effectiveness of the organization's risk management processes for economic, environmental and social topics.   Internal Control System P73
G4-47 a. Report the frequency of the highest governance body's review of economic, environmental and social impacts, risks, and opportunities. 6.2 Organizational governance Internal Control System P73
HIGHEST GOVERNANCE BODY'S ROLE IN SUSTAINABILITY REPORTING
G4-48 a. Report the highest committee or position that formally reviews and approves the organization's sustainability report and ensures that all material Aspects are covered.      
HIGHEST GOVERNANCE BODY'S ROLE IN EVALUATING ECONOMIC, ENVIRONMENTAL AND SOCIAL PERFORMANCE
G4-49 a. Report the process for communicating critical concerns to the highest governance body. 6.2 Organizational governance Internal Control System P73
G4-50 a. Report the nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them.      
REMUNERATION AND INCENTIVES
G4-51 a. Report the remuneration policies for the highest governance body and senior executives for the below types of remuneration:
  • ŸŸFixed pay and variable pay:
    ––Performance-based pay
    ––Equity-based pay
    ––Bonuses
    ––Deferred or vested shares
  • Sign-on bonuses or recruitment incentive payments
  • Termination payments
  • Clawbacks
  • Retirement benefits, including the difference between benefit schemes and contribution rates for the highest governance body, senior executives, and all other employees
b. Report how performance criteria in the remuneration policy relate to the highest governance body's and senior executives' economic, environmental and social objectives.
6.2 Organizational governance Annual Report  
G4-52 a. Report the process for determining remuneration. Report whether remuneration consultants are involved in determining remuneration and whether they are independent of management. Report any other relationships which the remuneration consultants have with the organization.   Annual Report  
G4-53 a. Report how stakeholders' views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable. 6.2 Organizational governance Annual General Meeting  
G4-54 a. Report the ratio of the annual total compensation for the organization's highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country.      
G4-55 a. Report the ratio of percentage increase in annual total compensation for the organization's highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country.      
Ethics and Integrity
G4-56 a. Describe the organization's values, principles, standards and norms of behavior such as codes of conduct and codes of ethics. 4.4 Ethical behaviour Epson's CSR P8-9
P103-106
G4-57 a. Report the internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines.   Zero Tolerance P64
Compliance and Risk Management P73
G4-58 a. Report the internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines.   Zero Tolerance P64
Compliance and Risk Management P73
SPECIFIC STANDARD DISCLOSURES
Category:Economic
Aspect:Economic Performance
G4-EC1 Direct economic value generated and distributed 6.8.1-6.8.2 Community involvement and development
6.8.3 Community involvement
6.8.7 Wealth and income creation
6.8.9 Social investment
Annual Report P4
G4-EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change 6.5.5 Climate change mitigation and adaptation    
G4-EC3 Coverage of the organization's defined benefit plan obligations 6.8.7 Wealth and income creation Annual Report  
G4-EC4 Financial assistance received from government    
Aspect:Market Presence
G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation 6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work
6.4.3 Employment and employment relationships
6.4.4 Conditions of work and social protection
6.8.1-6.8.2 Community involvement and development
   
G4-EC6 Proportion of senior management hired from the local community at significant locations of operation 6.4.3 Employment and employment relationships
6.8.1-6.8.2 Community involvement and development
6.8.5 Employment creation and skills development
6.8.7 Wealth and income creation
   
Aspect:Indirect Economic Impacts
G4-EC7 Development and impact of infrastructure investments and services supported 6.3.9 Economic, social and cultural rights
6.8.1-6.8.2 Community involvement and development
6.8.7 Wealth and income creation
6.8.9 Social investment
Corporate Citizenship P86-93
G4-EC8 Significant indirect economic impacts, including the extent of impacts 6.3.9 Economic, social and cultural rights
6.6.6 Promoting social responsibility in the value chain
6.6.7 Respect for property rights
6.7.8 Access to essential services
6.8.1-6.8.2 Community involvement and development
6.8.5 Employment creation and skills development
6.8.7 Wealth and income creation
6.8.9 Social investment
Annual Report  
Aspect:Procurement Practices
G4-EC9 Proportion of spending on local suppliers at significant locations of operation 6.4.3 Employment and employment relationships
6.6.6 Promoting social responsibility in the value chain
6.8.1-6.8.2 Community involvement and development
6.8.7 Wealth and income creation
   
Category:Environmental 6.5.1-6.5.2 The environment  
Aspect:Materials
G4-EN1 Materials used by weight or volume 6.5.4 Sustainable resource use    
G4-EN2 Percentage of materials used that are recycled input materials 6.5.4 Sustainable resource use    
Aspect:Energy
G4-EN3 Direct energy consumption within the organization 6.5.4 Sustainable resource use Energy usage  
G4-EN4 Energy consumption outside of the organization 6.5.4 Sustainable resource use    
G4-EN5 Energy intensity 6.5.4 Sustainable resource use    
G4-EN6 Reduction of energy consumption 6.5.4 Sustainable resource use
6.5.5 Climate change mitigation and adaptation
Energy usage  
G4-EN7 Reductions in energy requirements of products and services 6.5.4 Sustainable resource use
6.5.5 Climate change mitigation and adaptation
Environmental Performance
New Perspective
Environmentally Conscious Products
P28
P33-38
P39-41
Aspect:Water
G4-EN8 Total water withdrawal by source 6.5.4 Sustainable resource use Water usage P49
G4-EN9 Water sources significantly affected by withdrawal of water 6.5.4 Sustainable resource use    
G4-EN10 Percentage and total volume of water recycled and reused 6.5.4 Sustainable resource use Epson Group Business Site and Company Environmental Data
*Link to Japanese site.
New window
P49
Aspect:Biodiversity
G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas 6.5.6 Protection of the environment, biodiversity and restoration of natural habitats    
G4-EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas 6.5.6 Protection of the environment, biodiversity and restoration of natural habitats    
G4-EN13 Habitats protected or restored 6.5.6 Protection of the environment, biodiversity and restoration of natural habitats    
G4-EN14 Total number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk 6.5.6 Protection of the environment, biodiversity and restoration of natural habitats    
Aspect:Emissions
G4-EN15 Direct greenhouse gas (GHG) emissions (Scope 1) 6.5.5 Climate change mitigation and adaptation Energy usage  
G4-EN16 Energy indirect greenhouse gas (GHG)
emissions (Scope 2)
6.5.5 Climate change mitigation and adaptation Energy usage  
G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3) 6.5.5 Climate change mitigation and adaptation    
G4-EN18 Greenhouse gas (GHG) emissions intensity 6.5.5 Climate change mitigation and adaptation    
G4-EN19 Reduction of greenhouse gas (GHG) emissions 6.5.5 Climate change mitigation and adaptation Global Warming Prevention P46
G4-EN20 Emissions of ozone-depleting substances (ODS) 6.5.3 Prevention of pollution
6.5.5 Climate change mitigation and adaptation
CSR History  
G4-EN21 NOx, SOx, and other significant air emissions 6.5.3 Prevention of pollution Substance Management P47
Epson Group Business Site and Company Environmental Data
*Link to Japanese site.
New window
 
Aspect:Eff luents and Waste
G4-EN22 Total water discharge by quality and destination 6.5.3 Prevention of pollution 6.5.4 Sustainable resource use Epson Group Business Site and Company Environmental Data
*Link to Japanese site.
New window
 
G4-EN23 Total weight of waste by type and disposal method 6.5.3 Prevention of pollution Zero Emissions P48
Industrial waste P47
G4-EN24 Total number and volume of significant spills 6.5.3 Prevention of pollution Environmental Risk Management P50
G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally 6.5.3 Prevention of pollution    
G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization's discharges of water and runoff 6.5.3 Prevention of pollution
6.5.4 Sustainable resource use
6.5.6 Protection of the environment, biodiversity and restoration of natural habitats
   
Aspect:Products and Services
G4-EN27 Extent of impact mitigation of environmental impacts of products and services 6.5.3 Prevention of pollution
6.5.4 Sustainable resource use
6.5.5 Climate change mitigation and adaptation
6.7.5 Sustainable consumption
Environmental Performance
New Perspective
Environmentally Conscious Products
P28
P33-38
P39-41
G4-EN28 Percentage of products sold and their packaging materials that are reclaimed by category 6.5.3 Prevention of pollution
6.5.4 Sustainable resource use
6.7.5 Sustainable consumption
Product Recycling P51
Aspect:Compliance
G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws 4.6 Respect for the rule of law    
Aspect:Transport
G4-EN30 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce 6.5.4 Sustainable resource use
6.6.6 Promoting social responsibility in the value chain
Transport P49
Aspect:Overall
G4-EN31 Total environmental protection expenditures and investments by type 6.5.1-6.5.2 The environment    
Aspect:Supplier Environmental Assessment
G4-EN32 Percentage of new suppliers that were screened using environmental criteria 6.3.5 Avoidance of complicity
6.6.6 Promoting social responsibility in the value chain
7.3.1 Due diligence
   
G4-EN33 Significant actual and potential negative environmental impacts in the supply chain and actions taken 6.3.5 Avoidance of complicity
6.6.6 Promoting social responsibility in the value chain
7.3.1 Due diligence
   
Aspect:Environmental Grievance Mechanisms
G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms 6.3.6 Resolving grievances Environmental Risk Management P50
Category:Social
Sub-Category:Labor Practices and Decent Work 6.4.1-6.4.2 Labour practices  
Aspect:Employment
G4-LA1 Total number and rate of new employee hires and employee turnover by age group, gender, and region 6.4.3 Employment and employment relationships    
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation 6.4.4 Conditions of work and social protection
6.8.7 Wealth and income creation
Fostering a Better Workplace
(Labor and Management Initiatives)
P66
G4-LA3 Return to work and retention rates after parental leave, by gender. 6.4.4 Conditions of work and social protection Fostering a Better Workplace
(Equal Gender Opportunity Initiatives)
P65
Aspect:Labor/Management Relations
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements 6.4.3 Employment and employment relationships
6.4.5 Social dialogue
   
Aspect:Occupational Health and Safety
G4-LA5 Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs 6.4.6 Health and safety at work Fostering a Better Workplace
(Labor and Management Initiatives)
P66
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender 6.4.6 Health and safety at work
6.8.8 Health
Occupational safety and Health
(Occupational Injury Accident Freq.)
P67
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation 6.4.6 Health and safety at work
6.8.8 Health
   
G4-LA8 Health and safety topics covered in formal agreements with trade unions 6.4.6 Health and safety at work Employees (Labor Union) P98
Aspect:Training and Education
G4-LA9 Average hours of training per year per employee by gender, and by employee category 6.4.7 Human development and training in the workplace    
G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career ending 6.4.7 Human development and training in the workplace
6.8.5 Employment creation and skills development
HR Development P57-61
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category 6.4.7 Human development and training in the workplace HR Development P57-61
Aspect:Diversity and Equal Opportunity
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity 6.2.3 Decision-making processes and structures
6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work
6.4.3 Employment and employment relationships
Annual Report P61
Promotion of Diversity P62
Aspect:Equal Remuneration for Women and Men
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation 6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work
6.4.3 Employment and employment relationships
6.4.4 Conditions of work and social protection
Fostering a Better Workplace
(Equal Gender Opportunity Initiatives)
P65
Aspect:Supplier Assessment for Labor Practices
G4-LA14 Percentage of suppliers that were screened using labor practices criteria 6.3.5 Avoidance of complicity
6.4.3 Employment and employment relationships
6.6.6 Promoting social responsibility in the value chain
7.3.1 Due diligence
   
G4-LA15 Significant actual and potential negative impacts for labor practices in the supply chain and actions taken 6.3.5 Avoidance of complicity
6.4.3 Employment and employment relationships
6.6.6 Promoting social responsibility in the value chain
7.3.1 Due diligence
   
Aspect:Labor Practices Grievance Mechanisms
G4-LA16 Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms 6.3.6 Resolving grievances    
Sub-Category:Human Rights 4.8 Respect for human rights
6.3.1-6.3.2 Human rights
 
Aspect:Investment
G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening 6.3.3 Due diligence
6.3.5 Avoidance of complicity
6.6.6 Promoting social responsibility in the value chain
   
G4-HR2 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained 6.3.5 Avoidance of complicity Respecting Human Rights P64
HR Development/
FY2014 Workforce Composition and Training Data
P61
Aspect:Non-discrimination
G4-HR3 Total number of incidents of discrimination and corrective actions taken 6.3.6 Resolving grievances
6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work
6.4.3 Employment and employment relationships
   
Aspect:Freedom of Association and Collective Bargaining
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights 6.3.3 Due diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
6.3.8 Civil and political rights
6.3.10 Fundamental principles and rights at work
6.4.5 Social dialogue
6.6.6 Promoting social responsibility in the value chain
Sustainable Procurement P80-83,85
Aspect:Child Labor
G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor 6.3.3 Due diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
6.3.7 Discrimination and vulnerable groups
6.3.10 Fundamental principles and rights at work
6.6.6 Promoting social responsibility in the value chain
6.8.4 Education and culture
Sustainable Procurement P80-83,85
Aspect:Forced or Compulsory Labor
G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor 6.3.3 Due diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
6.3.10 Fundamental principles and rights at work
6.6.6 Promoting social responsibility in the value chain
Sustainable Procurement P80-83,85
Aspect:Security Practices
G4-HR7 Percentage of security personnel trained in the organization's human rights policies or procedures that are relevant to operations 6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
6.6.6 Promoting social responsibility in the value chain
   
Aspect:Indigenous Rights
G4-HR8 Total number of incidents of violations involving rights of indigenous peoples and actions taken 6.3.4 Human rights risk situations
6.3.6 Resolving grievances
6.3.7 Discrimination and vulnerable groups
6.3.8 Civil and political rights
6.6.7 Respect for property rights
6.8.3 Community involvement
   
Aspect:Assessment
G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments 6.3.3 Due Diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
   
Aspect:Supplier Human Rights Assessment
G4-HR10 Percentage of new suppliers that were screened using human rights criteria 6.3.3 Due diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
6.6.6 Promoting social responsibility in the value chain
   
G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken 6.3.3 Due diligence
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity
6.6.6 Promoting social responsibility in the value chain
   
Aspect:Human Rights Grievance Mechanisms
G4-HR12 Number of grievances human rights impacts filed, addressed and resolved through formal grievance mechanisms 6.3.6 Resolving grievances    
Sub-Category:Society
Aspect:Local Communities
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs 6.3.9 Economic, social and cultural rights
6.5.1-6.5.2 The environment
6.5.3 Prevention of pollution
6.8 Community involvement and development
   
G4-SO2 Operations with significant potential or actual negative impacts on local communities 6.3.9 Economic, social and cultural rights
6.5.3 Prevention of pollution
6.8 Community involvement and development
   
Aspect:Anti-corruption
G4-SO3 Total number and percentage and of operations assessed for risks related to corruption and the significant risks identified 6.6.1-6.6.2 Fair operating practices
6.6.3 Anti-corruption
   
G4-SO4 Communication and training on anti-corruption policies and procedures 6.6.1-6.6.2 Fair operating practices
6.6.3 Anti-corruption
6.6.6 Promoting social responsibility in the value chain
Internal Control System P73
HR Development P61
G4-SO5 Confirmed incidents of corruption and actions taken 6.6.1-6.6.2 Fair operating practices
6.6.3 Anti-corruption
   
Aspect:Public Policy
G4-SO6 Total value of political contributions by country and recipient/beneficiary 6.6.1-6.6.2 Fair operating practices
6.6.4 Responsible political involvement
   
Aspect:Anti-competitive Behavior
G4-SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes 6.6.1-6.6.2 Fair operating practices
6.6.5 Fair competition
6.6.7 Respect for property rights
   
Aspect:Compliance
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations 4.6 Respect for the rule of law    
Aspect:Supplier Assessment for Impacts on Society
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society 6.3.5 Avoidance of complicity
6.6.1-6.6.2 Fair operating practices
6.6.6 Promoting social responsibility in the value chain
6.8.1-6.8.2 Community involvement and development
7.3.1 Due diligence
   
G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken 6.3.5 Avoidance of complicity
6.6.1-6.6.2 Fair operating practices
6.6.6 Promoting social responsibility in the value chain
6.8.1-6.8.2 Community involvement and development
7.3.1 Due diligence
   
Aspect:Grievance Mechanisms for Impacts on Society
G4-SO11 Number of grievances about impacts on society files, addressed, and resolved through formal grievance mechanisms 6.3.6 Resolving grievances
6.6.1-6.6.2 Fair operating practices
6.8.1-6.8.2 Community involvement and development
   
Sub-Category:Product Responsibility
Aspect:Customer Health and Safety
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement 6.7.1-6.7.2 Consumer issues
6.7.4 Protecting consumers' health and safety
6.7.5 Sustainable consumption
6.8.8 Health
Product Safety Initiatives P20-21
G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes 4.6 Respect for the rule of law
6.7.1-6.7.2 Consumer issues
6.7.4 Protecting consumers' health and safety
6.7.5 Sustainable consumption
6.8.8 Health
   
Aspect:Product and Service Labeling
G4-PR3 Type of product and service information required by the organization's procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements 6.7.1-6.7.2 Consumer issues
6.7.3 Fair marketing, factual and unbiased information and fair contractual practices
6.7.4 Protecting consumers' health and safety
6.7.5 Sustainable consumption
6.7.9 Education and awareness
Product Environmental Information P42-43
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes 4.6 Respect for the rule of law
6.7.1-6.7.2 Consumer issues
6.7.3 Fair marketing, factual and unbiased information and fair contractual practices
6.7.4 Protecting consumers' health and safety
6.7.5 Sustainable consumption
6.7.9 Education and awareness
   
G4-PR5 Results of surveys measuring customer satisfaction 6.7.1-6.7.2 Consumer issues
6.7.6 Consumer service, support, and complaint and dispute resolution
International Recognition P14
P101-102
Aspect:Marketing Communications
G4-PR6 Sale of banned or disputed products    
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes 4.6 Respect for the rule of law
6.7.1-6.7.2 Consumer issues
6.7.3 Fair marketing, factual and unbiased information and fair contractual practices
   
Aspect:Customer Privacy
G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data 6.7.1-6.7.2 Consumer issues
6.7.7 Consumer data protection and privacy
   
Aspect:Compliance
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services 4.6 Respect for the rule of law
6.7.1-6.7.2 Consumer issues
6.7.6 Consumer service, support, and complaint and dispute resolution